Last updated: September 30, 2025
Here at WrapEngine, we take your privacy very seriously. We do not sell or rent your personal information to others. We do not spam your mailbox. We also comply with GDPR, CCPA, and other applicable data protection standards.
We use your data strictly to operate the WrapEngine Shopify app and to provide gift wrapping services in alignment with your preferences, to process your requests, to offer customer service, or to carry out our relevant administrative services. All personal data is processed in accordance with applicable data protection laws and Shopify's privacy requirements.
Continuing to use the App implies acceptance of our Privacy Policies. At any time, you can opt out of the usage of your data by uninstalling the app from your Shopify store. All your data gets deleted automatically upon removing the App from your store.
If you would like more information about the processing of your personal data and on the technologies that we use, please see the full version of our Privacy Policy below:
We here at WrapEngine are committed to safeguarding your privacy rights and ensuring that your personal data is protected in accordance with applicable data protection laws and Shopify's privacy requirements.
This Privacy Policy explains the types of personal data we collect and how we process and protect that data in connection with our WrapEngine Shopify app services. This includes information collected through our Shopify app installation, usage, and all related gift wrapping services offered by WrapEngine.
This Privacy Policy applies to the use of our Shopify app and governs data collection and usage when you install and use WrapEngine through your Shopify store. By continuing to use our App, you are consenting to the terms of this Privacy Policy and acknowledge that information you provide to us will be subject to our information practices disclosed herein. If you do not agree to be bound by this Privacy Policy, then do not install or use our App.
Personal Data means information that can directly or indirectly identify you, your business, or your customers. This includes your name, email addresses, Shopify store information, product data, gift wrapping configurations, order data, and any other information which can identify you. As required by Shopify, we are transparent about all data we collect and how we use it.
When you install and use WrapEngine, we may collect the following information:
We use your personal data solely to provide WrapEngine's gift wrapping services for your Shopify store. We process your data in accordance with applicable data protection laws and Shopify's requirements. Specifically, we use your data for:
WrapEngine operates as a responsible Shopify app partner and only shares data when necessary to provide our services. We may share limited data with the following:
We never sell your personal data to third parties. All service providers are contractually obligated to protect your data and use it only for the specific services they provide to us. We ensure all data sharing complies with applicable data protection laws and Shopify's requirements.
WrapEngine implements comprehensive security measures to protect your data, including:
While we implement strong security measures that meet or exceed industry standards, you are responsible for keeping your Shopify store credentials secure and promptly reporting any suspected unauthorized access.
We retain your data only as long as necessary to provide WrapEngine services and comply with legal obligations:
Shopify Requirements: In accordance with Shopify's policies, all customer data accessed through your store is deleted immediately upon app uninstallation, and we provide confirmation of data deletion as required.
As a Shopify merchant using WrapEngine, you have comprehensive rights regarding your personal data. Depending on your location (GDPR, CCPA, etc.), you may exercise the following rights:
How to Exercise Your Rights: Contact us using the information below. We will respond within 30 days and may request verification of your identity. For Shopify-related data rights, you may also contact Shopify directly through your admin panel.
WrapEngine may process your data in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:
WrapEngine is a business application intended for Shopify merchants who are 18 years or older. We do not knowingly collect personal information from children under 13 (or 16 in the EU). If you become aware that a child has provided us with personal information, please contact us immediately so we can delete such information.
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will:
Your continued use of WrapEngine after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to contact us regarding your personal information, please reach out to us:
Privacy Inquiries:
Email: Click to reveal email
General Support:
Through the WrapEngine app customer support portal or email: Click to reveal email
Response Time: We will respond to privacy-related inquiries within 3 business days.
Shopify Merchants: For immediate assistance with app-related issues, you can also access our support through your app's interface or write to us at Click to reveal email.